Alicia TerraCycle Customer Care
Activity overview
Latest activity by Alicia
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Alicia commented,
Hello Pam, thank you for your message. We emailed you with all the information to return your Zero Waste Bag. Best regards,
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Alicia commented,
Hello @morag.mathieson48, you can find all the information on how to organise your shipment (with UPS) in our article here. Should you have any other questions, please don't hesitate to contact us ...
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Alicia created an article,
Do I need a Waste Transfer note for my Zero Waste Box or my Zero Waste Bag?
An annual waste transfer note is required for waste originating from a commercial activity. You do not need to complete a waste transfer note if you order a box or a bag for your home. If you are a...
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- 3 followers
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- 1 vote
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Alicia created an article,
I am a business. How do I receive the Annual Waste Transfer Note for my Zero Waste Box?
An annual waste transfer note is required for waste originating from a commercial activity. You do not need to complete a waste transfer note if you order a box for your home. A waste transfer note...
- Alicia
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- 3 followers
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Alicia commented,
Good afternoon, thank you for contacting us. We have flagged this glitch to our Team in charge who will work to fix it as soon as possible.In the meantime, you may check the Acuvue drop-off points ...
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Alicia created an article,
How can I let my chosen charity know they'll receive a donation?
Your chosen charity will receive a payment via bank transfer, titled 'TerraCycle'. You can download and use our certificate to let them know the exact amount you've raised and send it to them ahead...
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- 5 followers
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Alicia commented,
Hello Sue, On the right side of our smart maps, you should see the field "Location" where you can enter your postcode: Please don't hesitate to contact our Team directly at customercare@terracycle....
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Alicia created an article,
I don't have a printer, how can I print my shipping label?
We are unable to assist with printing any labels. We would advise asking a family member / friend if they can help. Or alternatively your local library may offer a printing service. You can also lo...
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- 4 followers
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- 1 vote
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Alicia commented,
Good afternoon, thank you for contacting us. TerraCycle's role in the Superdrug recycling scheme is to recycle the medicine blister packs sent to us by Superdrug pharmacies. All programmatic deci...
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Alicia commented,
Hello Pauline,I'm sorry about the inconvenience caused.Could you please email customercare@terracycle.co.uk with your shipment details and we will be able to open an investigation.
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