Alicia TerraCycle Customer Care
Activity overview
Latest activity by Alicia
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Alicia created an article,
How can I recycle my writing instruments?
The Writing Instruments Free Recycling Programme closed in December 2024 and we currently do not have a free recycling solution to recycle pens. We do however have paid-for solutions in the form of...
- Alicia
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Alicia commented,
Hello, thank you for contacting us. We have just replied to the email you sent us over the weekend, as we would need more details on this shipment to assist.Best regards,
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Alicia commented,
Hello Pam, thank you for your message. We emailed you with all the information to return your Zero Waste Bag. Best regards,
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Alicia commented,
Hello @morag.mathieson48, you can find all the information on how to organise your shipment (with UPS) in our article here. Should you have any other questions, please don't hesitate to contact us ...
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Alicia created an article,
Do I need a Waste Transfer note for my Zero Waste Box or my Zero Waste Bag?
An annual waste transfer note is required for waste originating from a commercial activity. You do not need to complete a waste transfer note if you order a box or a bag for your home. If you are a...
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- 3 followers
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- 1 vote
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Alicia created an article,
I am a business. How do I receive the Annual Waste Transfer Note for my Zero Waste Box?
An annual waste transfer note is required for waste originating from a business or commercial activity. Please note that members of the public (households) collecting waste at home are exempt from ...
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- 3 followers
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Alicia created an article,
How can I let my chosen charity know they'll receive a donation?
Your chosen charity will receive a payment via bank transfer, titled 'TerraCycle'. You can download and use our certificate to let them know the exact amount you've raised and send it to them ahead...
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- 5 followers
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Alicia commented,
Hello Sue, On the right side of our smart maps, you should see the field "Location" where you can enter your postcode: Please don't hesitate to contact our Team directly at customercare@terracycle....
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Alicia created an article,
I don't have a printer, how can I print my shipping label?
We are unable to assist with printing any labels. We would advise asking a family member / friend if they can help. Or alternatively your local library may offer a printing service. You can also lo...
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- 4 followers
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- 1 vote
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Alicia commented,
Good afternoon, thank you for contacting us. TerraCycle's role in the Superdrug recycling scheme is to recycle the medicine blister packs sent to us by Superdrug pharmacies. All programmatic deci...
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