How do I arrange a return of my Zero Waste Box™?

When your Zero Waste Box™ is full, simply tape the top opening shut. Your box will arrive with a prepaid return shipping label already attached on the back.

All you have to do is either call UPS on 03457 877 877 and provide them with the tracking number from the label or schedule the collection on the UPS website.

The tracking number starts with the number 1, followed by the letter Z: "1Z".

Add the tracking number without any spaces.

Click here for more details on how to schedule the collection on the UPS website.

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Comments

2 comments

  • Comment author
    Pam Burdett

    None of this is of use to me as I do not have a box but the blister pack bag.

    0
  • Comment author
    Alicia TerraCycle Customer Care

    Hello Pam, 
    thank you for your message. We emailed you with all the information to return your Zero Waste Bag
    Best regards, 


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