Alicia TerraCycle Customer Care
Articles
Recent activity by Alicia
-
Do I need to send my parcel with UPS or with FedEx?
From October 21, 2025, all the shipments for our free recycling programmes will need to be sent via FedEx.You will find here all the information on how to proceed.Any shipments sent via UPS after O...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How do I drop off my shipment at a FedEx shop?
Before bringing your shipment to a FedEx shop, please make sure to request your shipping label. Make sure your box weighs a maximum of 25kg and doesn't exceed 100cm x 70cm x 70cm. Attach your ship...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How do I organise a parcel collection with FedEx?
Once you have requested your FedEx shipping label, affix to a box that weighs no more than 25kg and is no larger than 100cm x 70cm x 70cm. Go to FedEx website Choose Drop-off or Collection and cli...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How do I access shipping labels and send my rubbish?
To request your shipping label Log in to your account, Select the "my programmes" page Find the programme you need to ship rubbish for and select 'request shipping label(s)' The label is sent to y...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Do I need a Waste Transfer note for my Zero Waste Box or my Zero Waste Bag?
An annual waste transfer note is required for waste originating from a commercial activity. You do not need to complete a waste transfer note if you order a box or a bag for your home.If you are a ...
- Updated
- 3 followers
- 0 comments
- 1 vote
-
I am a business. How do I receive the Annual Waste Transfer Note for my Zero Waste Box?
An annual waste transfer note is required for waste originating from a business or commercial activity.Please note that members of the public (households) collecting waste at home are exempt from r...
- Updated
- 3 followers
- 0 comments
- 0 votes
-
How can I let my chosen charity know they'll receive a donation?
Your chosen charity will receive a payment via bank transfer, titled 'TerraCycle UK LTD'. You can download and use our certificate to let them know the exact amount you've raised and send it to the...
- Updated
- 5 followers
- 0 comments
- 0 votes
-
What is an InPost parcel locker and where can I find one?
A parcel locker is a 24/7 self-service parcel delivery service which allows you to securely collect, return and send parcels with just the scan of a code.Find your nearest InPost Locker it could be...
- Updated
- 4 followers
- 0 comments
- 0 votes
-
How are the products made?
The creation process is described below:First designed and made for TerraCycle® in a small workshop in FranceThe packaging is cleaned - Then shredded into plastic flakes - this is where the beautif...
- Updated
- 5 followers
- 0 comments
- 1 vote
-
What is a waste transfer note?
A waste transfer note is an official way of tracking where commercial waste is coming from and where it is going to. It’s part of the Waste Duty of Care legislation and each waste transfer note is ...
- Updated
- 4 followers
- 0 comments
- 0 votes