Alicia TerraCycle Customer Care
Articles
Recent activity by Alicia
-
How do I use a smart map?
Simply search your postcode in our interactive map to see an overview of all waste streams.If you're looking for a particular programme, visit the relevant programme page and search your postcode o...
- Updated
- 7 followers
- 0 comments
- 1 vote
-
I'd like to set up a public drop-off point but the programme is full, what can I do?
Did you know that most packages and products are not recyclable kerbside because it costs more to collect and recycle them than the value of the recycled outputs? The free recycling programmes we r...
- Updated
- 3 followers
- 0 comments
- -1 votes
-
How can I recycle a type of rubbish you do not have a free recycling programme for?
Did you know that most packages and products are not recyclable kerbside because it costs more to collect and recycle them than the value of the recycled outputs?The free recycling programmes we ru...
- Updated
- 4 followers
- 0 comments
- 0 votes
-
Which free recycling programmes do you offer?
You can view a full list of free recycling programmes here.
- Updated
- 4 followers
- 0 comments
- 0 votes
-
How long does delivery take with InPost?
Once you have put your parcel in the locker, it will take 3-5 working days to get to the recipient.
- Updated
- 3 followers
- 0 comments
- 0 votes
-
Can I order only one coaster?
Unfortunately not, the coasters are sold in sets of two and cannot be sold individually.
- Updated
- 4 followers
- 0 comments
- 0 votes
-
What happens if I don’t fill this out?
In the event that you and the commercial premises you collect waste at are subject to an audit by organisations such as the Environment Agency, you could be prosecuted if you are unable to provide ...
- Updated
- 4 followers
- 0 comments
- 0 votes
-
Can I have more than one public drop-off location on the map?
No. Account holders can only have one public drop-off location registered as per our Terms and Conditions.
- Updated
- 4 followers
- 0 comments
- 0 votes
-
How can I set up a public drop-off point?
To set up a public drop-off point, you'll first need to decide where your drop-off point will be. It could be your home, local school or community facility. Please make sure the location is easily ...
- Updated
- 4 followers
- 0 comments
- 1 vote
-
I can’t download a free shipping label. Why?
Changes may have been made to the programmeDue to the growing popularity of our programmes, we may have to amend programme rules to make them more efficient. We may change the type of collectors re...
- Updated
- 4 followers
- 0 comments
- 1 vote