Alicia TerraCycle Customer Care
Articles
Recent activity by Alicia
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Do I need to purchase a new Zero Waste Box™ each time?
The cost of a Zero Waste Box includes the production of the box, shipping to you and then back to our recycling facilities, and the actual cost of sorting, cleaning, processing, and recycling the b...
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- 4 followers
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- 1 vote
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Where can I access the waste transfer note for my free recycling programme?
Please make sure that the SIC code on your TerraCycle account is updated and the waste transfer note will be automatically emailed to you at the start of each year.You don’t need to print your wast...
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- 4 followers
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- -1 votes
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How can I change my public drop-off location name on the Smart Map?
Log in to your account, Click edit personal info, Amend your 'organisation name' Don't forget to click save before leaving the page.
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- 5 followers
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How can I recycle my empty medication blister packs?
To recycle blister packs with TerraCycle, you can purchase either a: Zero Waste Bag or a, Zero Waste Box. The cost of a Zero Waste Bag/Box reflects the production of the bag/box; shipping to you ...
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- 10 followers
- 5 comments
- -4 votes
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How can I access promotional materials to boost my collections?
Attached to this article you will find a kit to decorate your public drop-off point. You can also find a selection of promotional posters here.For programme specific posters: Log in to your accoun...
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I have requested a shipping label but I am yet to receive an email to download my label.
There may be a slight delay in the e-mail generating, if so: Log in to your account and head to the 'my programmes' page Find the programme you're sending rubbish for. If you have active labels, s...
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- 4 followers
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Will I receive points for dropping off my waste at a public drop-off point?
Points are awarded to the public drop-off point administrator.Please contact your local public drop-off point to find out who they are intending to donate to. They may be happy to redeem points tow...
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- 4 followers
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- 1 vote
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How can I delete my account?
We're sorry you're leaving. Please contact us and a member of our team will reply to your request in a timely manner.
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- 5 followers
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Who can participate in the free recycling programmes?
Residents of mainland UK, Northern Ireland and the Isle of Wight can participate in our recycling programmes. Currently, due to logistical reasons we cannot accept participants in the below locatio...
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- 4 followers
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- -1 votes
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Why do my products look different compared to the ones pictured?
Each product is made from a different selection of packaging and so the colour pattern will naturally vary. This ever-changing mix of recycled material gives the products their unique composition a...
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- 4 followers
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