Alicia TerraCycle Customer Care
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Recent activity by Alicia
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My chosen charity is unapproved. What steps are required to approve it?
This means we're missing some information.After uploading a new charity you'll need to e-mail our customer care team with the charity bank details. Please use the form attached to this article. The...
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How can I remove a programme from my account?
Log in to your account, Go to "my programmes" page, Find the relevant programme you wish to remove and click the small 'x' on the right-hand side. Please note: You'll receive an automatic e-mail ...
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- 4 followers
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Do I need a TerraCycle account to start recycling?
I'd like to drop off rubbish at my nearest public drop-off pointYou do not require a TerraCycle account. Simply search our map to find a location near you.I'd like to set up my own public drop-off ...
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- 4 followers
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- -1 votes
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Can I put two or more parcels in the same InPost locker compartment?
No – when dropping off a parcel at an InPost Locker, each parcel must have its own unique label and be put in separate locker compartments to avoid your parcel going missing.
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If I order a Zero Waste Box™ and TerraCycle®’s recycled products together, will they arrive at the same time?
If you place an order for a Zero Waste Box™ and TerraCycle®’s recycled products together, we cannot guarantee they will arrive at the same time, as they will be shipped separately.
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I need to edit my order. How can I do this?
Unfortunately, we are unable to make edits to the contents of an order, including changing the payment method used.If you ordered an incorrect item or need to change your payment method, please con...
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Do I need to purchase a new Zero Waste Box™ each time?
The cost of a Zero Waste Box includes the production of the box, shipping to you and then back to our recycling facilities, and the actual cost of sorting, cleaning, processing, and recycling the b...
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- 4 followers
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Where can I access the waste transfer note for my free recycling programme?
Please make sure that the SIC code on your TerraCycle account is updated and the waste transfer note will be automatically emailed to you at the start of each year.You don’t need to print your wast...
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- 4 followers
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How can I change my public drop-off location name on the Smart Map?
Log in to your account, Click edit personal info, Amend your 'organisation name' Don't forget to click save before leaving the page.
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- 5 followers
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How can I recycle my empty medication blister packs?
To recycle blister packs with TerraCycle, you can purchase either a: Zero Waste Bag or a, Zero Waste Box. The cost of a Zero Waste Bag/Box reflects the production of the bag/box; shipping to you ...
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- 10 followers
- 5 comments
- -3 votes