Alicia TerraCycle Customer Care
Articles
Recent activity by Alicia
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How can I recycle my empty medication blister packs?
Since April 2023, TerraCycle is working again with Superdrug in a slightly different capacity to when we partnered with them from 2020-2022 to run the blister pack recycling programme. TerraCycle's...
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- 10 followers
- 5 comments
- -3 votes
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I'd like to set up a public drop-off point but the programme is full, what can I do?
Did you know that most packages and products are not recyclable kerbside because it costs more to collect and recycle them than the value of the recycled outputs? The free recycling programmes we r...
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- 3 followers
- 0 comments
- -1 votes
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Which free recycling programmes do you offer?
You can view a full list of free recycling programmes here.
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- 4 followers
- 0 comments
- 0 votes
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How long does delivery take with InPost?
Once you have put your parcel in the locker, it will take 3-5 working days to get to the recipient.
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- 3 followers
- 0 comments
- 0 votes
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How can I access my recycling history?
Reporting is always accessible through your TerraCycle account. You can log in to your account and pull reporting from your profile. This information can be found under the "Recycling History" sect...
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- 4 followers
- 0 comments
- 0 votes
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Can I order only one coaster?
Unfortunately not, the coasters are sold in sets of two and cannot be sold individually.
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- 4 followers
- 0 comments
- 0 votes
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Do I need to purchase a new Zero Waste Box™ each time?
The price of the Zero Waste Box™ includes the cost of us shipping the empty box to you, a prepaid shipping label (via UPS) so you can send it back to us once full and the majority of the cost which...
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- 4 followers
- 0 comments
- 1 vote
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What happens if I don’t fill this out?
In the event that you and the commercial premises you collect waste at are subject to an audit by organisations such as the Environment Agency, you could be prosecuted if you are unable to provide ...
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- 4 followers
- 0 comments
- 0 votes
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Can I have more than one public drop-off location on the map?
No. Account holders can only have one public drop-off location registered as per our Terms and Conditions.
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- 4 followers
- 0 comments
- 0 votes
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How can I set up a public drop-off point?
To set up a public drop-off point, you'll first need to decide where your drop-off point will be. It could be your home, local school or community facility. Please make sure the location is easily ...
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- 4 followers
- 0 comments
- 1 vote