This may be due to a number of reasons:
- Your shipment has not been delivered yet. Track your shipment here.
- Your shipment has not been checked in. This means we've received your shipment but haven't checked it in. Usually this is completed within a few days of receipt. During busy periods this may take up to two weeks.
- Your shipment did not reach the minimum required weight.
KP Snacks® Nuts, Popcorn, Crisps and Pretzels Packet Recycling Programme - due to the nature and popularity of this programme, it may take up to 30 working days for points to be credited to your account.